Privacy Policy

Last updated: January 2025

1. Introduction

Yamstor ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

  • Name and contact information (email, phone number)
  • Business information (company name, industry, location)
  • Payment and billing information
  • Communications with our team
  • Training program progress and performance data

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on site
  • Referral sources
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide and improve our training programs and services
  • Process payments and manage your account
  • Communicate with you about our services
  • Send educational content and updates (with your consent)
  • Personalize your learning experience
  • Analyze website usage and improve user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract: To fulfill our services to you
  • Consent: For marketing communications
  • Legitimate Interest: To improve our services and prevent fraud
  • Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, email services, hosting providers
  • Business Partners: Only with your explicit consent
  • Legal Authorities: When required by law or to protect our rights

We do NOT sell your personal data to third parties.

6. Cookies and Tracking

We use cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security assessments
  • Limited access to personal data

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Training program data is retained for the duration of your access plus 7 years for legal compliance.

9. Your Rights (GDPR)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Limit processing of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing based on legitimate interest
  • Withdraw Consent: For consent-based processing

To exercise these rights, contact us at [email protected]

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

12. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact:

Company: SOHAB GROUP (Yamstor)
Email: [email protected]
Address: 41 Rue Jacquemars Giélée, 59800 Lille, France

14. Supervisory Authority

If you are in the EU, you have the right to lodge a complaint with your local data protection authority.